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FAQs

What are your shipping rates?
When you checkout you can choose how you want your order shipped. Below are the following options:

Shipping Costs: For orders under £30shipping will be via Royal Mail First Class; for orders over £30 shipping will be via Royal Mail Recorded Delivery Signed For 1st Class.
Shipping to UK costs;
Orders under £15 cost to ship will be £2.14
Orders over £15 and under £30 cost to ship will be £4.50
Orders over £30 and under £100 cost to ship will be £7.00
Orders over £100 will be free delivery
 
What carrier service do you use?
For the delivery of our car graphics within the UK, we use the Royal Mail / ParcelForce and send out either 1st Class or Recorded 1st Class depending on the value of the goods ordered. We use the Royal Mail / ParcelForce because experience shows that this is the most efficient way for us to get your goods to you.
 
Do you ship outside of the UK?
Yes, we can ship orders internationally, please contact us for a price - Click Here.

What payment methods do you accept?
We currently accept most major credit cards and also Maestro and Solo through Paypal, Paypal is an authorized retailer of goods and services provided by Monsta Graphics. We also accept SWITCH and SOLO, via
 
How can I pay on your web site?
Ordering and paying for your car graphics on this site could not be easier. You simply add your chosen car graphics to the basket and then proceed to the checkout. After entering your details, you will go to the payment page. At this point you make the choice of paying by Paypal or with you credit / debit card. Be assured, with Monsta Graphics your sensitive information is never shared with anybody and all transactions are secure.
 
Are my payments secure?
Yes. To provide credit card security and keep your personal information safe, we use Secure Sockets Layer (SSL) technology, the most widely used data encryption coding system for secure e-commerce transactions. All of your information is encrypted (scrambled) prior to being sent over the Internet to our system. To protect your information once we receive it, we place it on systems behind secure firewalls, which are communication-management computers designed to keep information safe and inaccessible to other Internet users. If your browser doesn't accept the SSL technology, transactions will not be permitted.
 
How long does it take for the decals to be shipped and received?
Once you place your order it is placed into our production schedule. Generally for our standard ranges delivery will be 1-2 business day to process your order, for our Monsta Range delivery will range from 5-7 days to allow for the printing process.
 
Do you offer volume discounts based on quantity?
Yes, we are happy to offer volume discounts based on quantity. For quantities over 20 and over 50, discounts are available. If you have another request or need much larger quantities, simply send us an e-mail with the expected quantity and graphic type and we'll be happy to provide you discounted pricing.
 
How do I enquire about a decal I'm interested in from the website?
If you have a question about a particular decal, then you can contact us - Click Here, stating the title of the decal you are enquiring about.

Can you send me a colour sample?
Yes. Colour samples can be ordered in the same way as a decal, click here to link to colour samples.
 
The item I want to order has multiple colours, how do I tell you exactly which colours I want?
When you have added your item to the cart, and your progress to Checkout, there is a box where you can write any specific size or colour requirements.

How do I specify a more exact size than offered by the size choices?
When you have added your item to the cart, and your progress to Checkout, there is a box where you can write any specific size or colour requirements.

Do you have a printable brochure of all your stickers?
Since our online library is constantly being updated with new stickers we do not carry a printed brochure, but you can view all of them online.

Do the stickers have a background colour?
Our Standard range does not have a background colour. The stickers come as cut-outs, ready to apply with transfer tape; you only receive the coloured areas of the stickers, so the background colour they are being applied to shows through.
Our Monsta range is based upon background infill’s. If there is a particular infill that you require please contact us, Click Here.

How should I prepare the surface for the decal?
Please read these instructions all the way through before starting your application. The surface must be clean, and free of all oils, waxes and dirt. Use a standard domestic window cleaning solution to clean the glass. Generally, as long as the surface is clean, the stickers will adhere.

How do I apply the sticker?
All of our decal orders come shipped with installation instructions and are easy to fit.

Can I reuse the graphic once I take it off?
No. Once the graphic is removed is it not reusable.

How do you make your car graphics?
At Monsta Graphics we have always been at the forefront of our industry when it comes to 'state of the art' equipment. From designing our car graphics to sending them out, there is investment in technology all the way to ensure that your goods are perfect. We use the most up to date equipment, which twinned with our knowledge gives you the customer the ultimate service when it comes to designing and making car graphics.
 
I want to buy a sunstrip, how do I fit it?
Fitting a sunstrip is very easy. Your sunstrip will come to you in one piece ready to apply. Follow our simple sunstrip fitting instructions through this link.
 
I want to buy car graphics, how do I fit them?
The fitting of our car graphics is similar regardless of how big or small the car graphics are. Obviously larger car graphics take more effort and attention than smaller car graphics. To see how to fit car graphics then view our fitting instructions and follow the step by step photos. Don't forget, the fitting procedure is the same regardless of the size.
 
I have my own artwork/design, can you match it?
If you do not see what you're looking for on our site then don't worry, the chances are that we can reproduce what you have and need. We will need to take a look at your own image / artwork, please contact us - Click Here. On receipt of your image / artwork and instructions, we will reply to you in due course (usually a couple of hours). We are a sign company and we do tailored work on a daily basis. We will be able to accommodate most requests but you must understand that this could mean an additional fee.
 
Can the graphics be easily removed once applied?
Our car graphics are nearly as easy to take off as they are to put on. If you fit our car graphics correctly then no amount of rain or washing is going to remove them. Our vinyl car graphics can be stuck to the bodywork or to the glass (inside or out). If you decide that you have had enough of them and wish to remove them, simply warm the vinyl car graphics with a hairdryer and they will peel off in one piece once you have the first corner up. Don’t heat them too much though. You won't cause any damage but the graphics will just become really soft and stretchy and this will just make them more difficult to remove.
 
I don't see the colour I want, can you supply?
This web site is being worked on constantly and we strive to ensure that for our car graphics we have the widest choice of colours possible. In the unlikely event that you do not see the colour you're looking for, then send us an e mail and let us know. Tell us what you're trying to order and tell us what colour it is you require. Many times on the receipt of a request like this, we will add the colour you're looking for to our site and let you know by return e mail so that you can go ahead and order online. Please be advised, we do not match specific manufacturer model colours or metallic’s.
 
None of the above answers my question?
If none of the above questions and answers can resolve your enquiry then feel free to email us, studio@impactsignsandprint.co.uk. Tell us what your question is and we will reply as soon as possible.